Refund policy
Due to the nature of personal care products:
Returns
All sales are final unless:
Item arrives damaged
Item is incorrect
Reporting Issues
Contact within 7 days of delivery with:
Order number
Photos
Resolution Options
If approved:
Replacement
Store credit
Refund (case-by-case)
Non-Returnable Items
We cannot accept returns on:
Used products
Opened products
Custom orders
Shipping Costs
Original shipping fees are non-refundable.